Gorilla ID Card

Students

• With the exceptions below, students must be enrolled in classes for the current or upcoming semester to receive a new (or replace their old) Gorilla Card.
• Participants in Pitt C.A.R.E.S. and other PSU orientation sessions usually receive their first Gorilla Card during these sessions.
• Students admitted to PSU through the International Programs and Services Office may receive their Gorilla Card before actual enrollment in classes when approved by the Director of International Affairs. Please contact that office for approval and other information before visiting the Gorilla Card Office to get your first Gorilla Card.
• Students who find it difficult to visit the Gorilla Card Office during normal business hours are encouraged to call to arrange a mutually suitable time to get your Gorilla Card.

Employees

• New employees must have completed all required employment documents with Human Resources Services and have a PSU ID Number assigned before a Gorilla Card can be issued.
• Employees working for employers affiliated with PSU (including, but not limited to, food service, bookstore, and ROTC) may request a Gorilla Card.
• Retired employees of PSU receive a new Gorilla Card after retirement through the President’s Office. If a photo is not available, a card will be created without a photo. This card can be exchanged for a Gorilla Card with a photo by visiting the Gorilla Card Office.
• Employees taking PSU classes will be issued only one Gorilla Card with their status indicated as Faculty or Staff.

Photo Identification Requirements

• Proper photo identification is required before a Gorilla Card will be issued with a photo. No exceptions. Acceptable forms of photo identification include:
  • Driver's License with photo, issued by state or territory of the US
  • Identification Card with photo, issued by state or Territory of the US
  • Current US Passport with photo
  • Current Military ID with photo
  • Military Dependent ID with photo
  • Current Passport, from country other that US, with photo and valid I-94 or I-551 card or stamp
  • Matricula Consular issued by a consulate's office from Mexico

Name

• Your official name, as it appears in the university records system, will print on your card. The name on the photo ID you present for verification must match.

PSU ID Number

The PSU ID number is a 9-digit number that is unique to each student, faculty, or staff member. The Gorilla Card is issued with your PSU ID number printed on the front. You will need this number to access many of the systems and services at PSU, including GUS. You must use your 9-digit ID Number to login to your Gorilla Card Online account. You may not be required to enter the leading zeros in other online systems like GUS and many other systems on campus.

PSU Status

Most cards will list a status of Student, Faculty or Staff.

Card Number (ISO Number)

The 16-digit number printed on the front of your card is also encoded on the magnetic stripe on the back of your card. It is an identification number used when scanning your card for services and activities on campus.

Magnetic Stripe

The magnetic stripe is encoded with three “tracks” of information. Track 2 is encoded with your 16-digit ISO card number and is used when your card is "swiped" in a reader, eliminating slow keyboard input of your 16-digit number. Track 3 is encoded for use in future applications.

Gorilla Card Uses

Your Gorilla Card currently has many functions, and may have more in the future. Current uses include:

• Library access
• Meal plan access
• Student Recreation Center access
• Event access
• Banana Bucks
  • Retail food service
  • Bookstore
  • GusPrint
• Newspaper Readership Program (students only)
• Student discounts at local merchants

Misplaced Card

You need to determine if you have misplaced your card, by leaving it at home over the weekend, think you know where it might be, etc. If your card has been misplaced, you need to come to the Gorilla Geeks Office in room 109 Whitesitt Hall or visit the Gorilla Card Online website to report your Gorilla Card as being lost. Reporting your Gorilla Card as lost will block any PSU transactions from occurring, including any Banana Bucks transactions at all locations on campus as well as the ability to access Gibson Dining Hall and obtain tickets to University events.

When your card is found, you must bring it to the Gorilla Card Office or visit the Gorilla Card Online website to report your card as being found. If your card is not found, you will have to purchase a replacement card for $20.00.

Permanently Lost or Stolen Card

If your Gorilla Card is permanently lost or stolen, report it immediately to the Gorilla Card Office, the Gorilla Card Online website, or University Police to deactivate the card and prevent unauthorized use

To replace your card, visit the Gorilla Card Office and pay a $20 replacement fee. If the card was stolen, bring a police report for a free replacement. Access to your Banana Bucks, meal plan, event tickets, and other services will be suspended until you obtain a new card.

Go Online To:

Report your Gorilla ID as Lost

1. Login to the Gus Portal
2. In the Search bar look for ‘Gorilla ID/Banana Bucks’
3. Under ‘Login to Gorilla Card Online,’ click the link for ‘Click here to login’
4. One the Overview screen on the right side under Quick Links click on ‘I Lost My Gorilla Card’
5. Click on the button ‘Report My Lost Card’

This will flag your card in the system as Lost. If anyone finds your card and tries to use it they will not be able to.

Report your Gorilla ID as Found

If you find your card you can report your card as found by:

1. Login to the Gus Portal
2. In the Search bar look for ‘Gorilla ID/Banana Bucks’
3. Under ‘Login to Gorilla Card Online,’ click the link for ‘Click here to login’
4. One the Overview screen on the right side under Quick Links click on ‘I Found My Gorilla Card’
5. Click on the button ‘Report My Found Card’

This will show your card as found in the system and allow it to work again.

Card Issuance

• The Gorilla Card is your official identification card and is valid as long as you are an enrolled student or employed by the University.
• A valid, government-issued photo ID must be shown before a Gorilla Card will be issued. One of the following will be accepted (no exceptions): driver's license, passport, military ID or State ID.
• Your official name, as it appears in the University database, will print on your card. The name on the photo ID you present to the Card Center staff for verification must match.
• Each student, employee, and affiliate is entitled to carry only one active card.
• Students must be currently enrolled in order to receive a Gorilla Card.
• Faculty and staff must have completed all required employment documents with Human Resources Services before a Gorilla Card will be issued.
• Retired employees of Pittsburg State University are issued a Gorilla Card at the request of the President’s Office.
• Affiliate employees will be issued a Gorilla Card at the request of the affiliate’s on-campus director.
• Facial features must be visible in the photograph for the Gorilla Card. Sunglasses are not allowed when your photograph is taken for the Gorilla Card.
• Your Gorilla Card does not expire.
• A lost, stolen or misplaced Gorilla Card should be reported immediately to the PSU Gorilla Geeks Office during regular business hours or to the University Police after hours.
• If your Gorilla Card is replaced due to loss or theft, the missing card is deactivated and cannot be reactivated should you find it at a later date. Only the latest card printed is valid.
• The Gorilla Card is the property of Pittsburg State University and is nontransferable. It must be carried at all times and presented and/or surrendered to University officials upon request. Unauthorized use warrants confiscation and/or disciplinary action.

Charges

• New employees and students are issued their first Gorilla Card free of charge.
• All cardholders pay $20 for replacement of damaged, lost, or stolen cards.
• Requests for a name change, resulting in the issuance of a replacement card, costs $20. If it is determined that a name is incorrect in the database due to the University's error, no charge will be assessed to the cardholder for a replacement card.

Safeguards

• Protect your Gorilla Card from damage by keeping it in a wallet or other secure place.
• We do not recommend that you lend your Gorilla Card to others to use.
• Do not punch holes, affix stickers, or in any other way, make modifications to your Gorilla Card. Such practices may create problems when trying to use your card for official University business and/or ATM, vending, or card swipe functions.
• Gorilla Cards are NOT to be used as collateral in exchange for reference material and/or products checked out to an individual.
• If a Gorilla Card is found, it can be returned to Pittsburg State University, Gorilla Geeks, 109 Whitesitt, 1701 South Broadway, Pittsburg, KS 66762-6001. 
• Digital Photograph: Your digital photograph will be printed on the front of your Gorilla Card and will be stored in the Gorilla Card database.

Disclaimers

• The University is not liable for financial loss or criminal repercussions associated with lost, stolen, damaged, or fraudulently used Gorilla Cards.
• Use of the Gorilla Card constitutes acceptance of all Gorilla Card policies, terms and conditions.
• Personal information is kept secure and confidential at the Gorilla Geeks Office. Outside parties do not have access to personal or account information unless express consent is granted or the University is required to comply with legal or government agencies.

Banana Bucks

• If you add money to your account, it is assumed that you have read and agree to the refund policy and understand the disclosure statement, both of which are available on this Website.
• There are no refunds issued for Banana Bucks deposits except in cases of withdrawal, transfer, or graduation from the University. In cases of withdrawal or graduation, complete a refund request at the Gorilla Geeks Office. Balances under $15 are not refunded. Money remaining in the account at the end of a semester will be available to you the following semester.
• If a request for refund is not received within 12 months of leaving the University, the balance of funds in your Banana Bucks account will be turned over to the State Treasurer’s Office as unclaimed property. The University will assess an administrative fee of up to $15 on all Banana Bucks accounts 12 months after the account holder has left the University.
• Cash withdrawals from this account are not allowed.
• Learn more about Banana Bucks.