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Gorilla Geeks Contact Info / Hours

Location
109 Whitesitt Hall

Phone
620-235-4600

Email
Geeks@pittstate.edu


Fall and Spring Semester
Mon - Thur   7:45am - 7:00pm
Fridays         7:45am - 4:30pm

Summer and Classes Not in Session
Mon - Fri       7:45am - 4:30pm

Axe Library Hours
Mon - Thur    12:30pm - 6:00pm
Fridays         12:30pm  - 4:30pm
Sundays        3:00pm   -  6:00pm

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What is ResNet?

ResNet (Residential Network) is a joint project between University Housing and the Office of Information Services to provide network services to students living in residence halls on the PSU campus. Wireless is available across campus and will require authentication. Also all residence hall rooms have an Ethernet port which provides for open hardwire connections to ResNet. ResNet hardwired connections provide quick and reliable access to campus systems like: GUS, GusMail, Canvas, library resources (including card catalogs and search engines) and a host of other educational services. Although OIS does not support Gaming we do understand the need to offer technical suggestions in resolving issues. For best connectivity performance please use your hardwired connection. 

 

As a PSU student living on campus, what do I need to know about ResNet?

 

  • Abide by the PSU Acceptable Use Policy

 

The Acceptable Use Policy outlines the expectations for the use of information technology resources at Pittsburg State University. This policy applies to faculty, staff, students, official university affiliates, and any other individuals who use University information technology resources.

 

Appropriate use should always be legal and ethical, reflect academic honesty and community standards, and show restraint in the consumption of shared resources. It should demonstrate respect for intellectual property; ownership of data; system security mechanisms; and individual’s rights to privacy, freedom of speech, and freedom from intimidation, and harassment.  Please read the policy at:  http://www.pittstate.edu/dotAsset/22ca62bc-7844-4a17-a16b-cb4650a6cef8.pdf

 

  • Take Advantage of Wired Network Ports in Your Residence Hall Room

 

In the age of ubiquitous wireless, you may not be aware that PSU does offer each residence hall room wired network connections.  These are high speed, reliable connections that connect to PSU's network infrastructure, providing access to the Internet just like PSU's wireless network.  In order to connect to the wired network, you'll need a Category 5 or 6 network cable and a wired network adapter in your computer or device.  Many computers have a network adapter built in, but some newer devices only have wireless and might require the purchase of additional hardware.  A wired network connection is often the most dependable connection in terms of guaranteed performance and reliability. Cables can be purchased at the campus bookstore.


  • Know How to Log into GusNET Wireless

 

Here is how you login to GusNET secure wireless

Connect to “GusNET”

Then open a browser

username=7 digit PSU ID number

password=GUS password/GusPIN

 

Have guests on campus? No problem, here is how they connect:

            All guests will receive a login page to access GusNET Guest secure wireless services when they attempt to access the Internet while on campus (much like you see at a hotel).  Access for guest logins will last for 24 hours. 

 

  • Do Not Connect Wireless Routers To The University Network

PSU has an enterprise class wireless solution available to you in your residence hall.  There is no need to bring any additional wireless devices to campus for use in your room.  These devices, such as home wireless routers, extenders, boosters, or access points, will compete for the same wireless resources that the PSU wireless system uses.  That competition for wireless resources will result in degraded service for everyone in your residence hall.  Imagine a room filled with several people all trying to have a conversation between each other at the same time; that room gets very noisy, and everyone's conversations suffer because of the noise trying to talk over each other.  The same thing happens in the wireless realm.  Having many access points in the same area competing for air time to have electronic conversations causes all of the access points to suffer.  

Because PSU has an enterprise wireless solution, the access points are coordinated in such a way as to minimize interference with each other to provide the best possible performance for everyone.  Adding your own wireless devices that lack this coordination only causes the environment to get noisier, resulting in everyone suffering poorer performance.  Again, do not use your own wireless equipment in the residence halls. If we discover a wireless device, like those listed earlier, that may cause issues with the campus wireless network, we will disable the network port it is connected to and you will lose service to the device.

  • If Using Wireless Printers, Understand The Restrictions


Many printers today come with a wireless printing feature, which makes your printer act like an access point.  The wireless capabilities of these printers are certainly convenient for printing from a laptop or mobile device, but they may cause problems for other wireless users trying to connect to the GusNET wireless network.  These wireless printers can cause the same type of interference in the wireless network that wireless routers do, which can result in poor wireless performance for users in your residence hall.  

If your printer can be configured to disable wireless printing capabilities, we recommend that you disable wireless and use a USB connection directly to the printer.  Each printer manufacturer is different, so you'll need to consult your printer's documentation for instructions.  If you can not disable the wireless printing feature, then we highly recommend that you turn off your printer when you are not actively using it.  Turning it off not only reduces the wireless interference in your area, but also saves electricity.

 

Get discounted software

 

Pitt State has partnered with Mircosoft to provide software at low prices. To view available software, check pricing, and make purchases log into GUS and click on "Purchase Microsoft Software" at the bottom of the Personal Information section. Note: Students must be enrolled in at least one credit hour to be eligible for this offer.

 

  • Do Not Engage in Illegal Peer to Peer File Sharing

 

Illegal (P2P) file sharing is the practice of distributing or giving access to copyrighted electronic information, such as computer programs, music, movies, and electronic books, through peer to peer (computer to computer) networking.

PSU is required by Federal Law to make an annual disclosure informing network users of the dangers of illegal sharing, distribution, and/or downloading of copyrighted materials.

See the below link to learn details about Illegal P2P File Sharing and electronic alternatives for music, movies, etc. through tools like: iTunes, Pandora, Net Flix, Hulu, and more. http://www.pittstate.edu/office/information-services/policies/?id=217941

 

  • Understand Residence Hall Phone Connections and How to Request Additions If Needed

 

Every room has one active phone connection for land line phone purposes. If for some reason you need an additional land line phone connection please contact the Geeks at 620.235.4600.

 

 
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